Privacy Policy

1. Data We Collect

• Account data: your name, email address, phone number, and billing address provided when you sign up in the client area.
• Transaction data: order history, invoices, and payment status. Card and payment account details are processed directly by our payment providers (QRIS, Visa/Mastercard, PayPal) and are not stored by us.
• Technical data: IP address, browser type, and server access logs recorded automatically when you access our website or services.
• Communications: the content of live chats, support tickets, and emails you send us.

2. How We Use Your Data

• To provide, activate, and manage the VPS services you order.
• To process payments and send invoices and service notifications.
• To provide technical support and answer your questions.
• To keep our network secure, prevent fraud, and handle abuse.
• To comply with applicable legal obligations.

We do not sell your personal data to anyone.

3. Data Inside Your Server

The contents of your VPS (files, databases, applications) belong entirely to you. We do not access them except at your request for technical support, to handle abuse reports, or when required by law.

4. Local Storage & Cookies

This website does not use advertising cookies or third-party trackers. We only store your language preference, selected currency, and the latest exchange rate in your browser’s local storage (localStorage) so the site displays the way you chose. This data is never sent to our servers and you can clear it at any time in your browser settings.

The client area may use essential session cookies to keep you signed in.

5. Third-Party Services

• Google Fonts — website typefaces.
• Cloudflare cdnjs — icons (Font Awesome).
• ExchangeRate-API (open.er-api.com) — exchange rates for price conversion.
• Payment providers — when you make a payment in the client area.

To render this website, your browser loads resources from the following services, which may receive your IP address under their own privacy policies:

6. Sharing Your Data

We only share personal data with parties that help us operate our services (such as payment providers and data centers), to the extent necessary, or with law enforcement when required by law.

7. Retention & Security

We keep account data for as long as your account is active and as long as needed to meet legal, tax, or dispute-resolution obligations. We apply reasonable security measures, including encrypted connections (HTTPS) and access controls, to protect your data.

8. Your Rights

• Access and obtain a copy of your personal data.
• Correct inaccurate data (some of which you can update directly in the client area).
• Request deletion of your data or closure of your account, except data we are legally required to keep.
• Withdraw consent and object to certain processing of your data.

Under Indonesian data protection law, you have the right to:

9. Changes to This Policy

We may update this policy from time to time. The date of the latest update is shown at the top of this page. We will notify you of significant changes by email or through the client area.

10. Contact Us

For questions or requests regarding your personal data, contact us. We will respond to your request within 72 hours.

• Email: [email protected]
• Support ticket: client area