Terms of Service

1. Account

• You must provide accurate, up-to-date information when signing up and keep it updated.
• You are responsible for keeping your account password and server access (root/Administrator) confidential, and for all activity on your account and servers.
• You must be at least 18 years old or have the consent of a parent or guardian to use our services.

2. Services

We provide virtual private servers (VPS) with the specifications of the plan you order. You have full control of your server and are responsible for managing, securing, updating, and configuring the software on it.

3. Prohibited Use

• Send spam, unsolicited bulk email, or phishing.
• Distribute malware, botnets, or other harmful software.
• Carry out DDoS attacks, port/network scanning, brute-force attacks, or attempts to break into other systems.
• Mine cryptocurrency.
• Run open proxies or open relays.
• Store or distribute content that is illegal under Indonesian law, including copyright infringement, gambling, child sexual abuse material, and fraud.
• Use resources (CPU, disk I/O, network) excessively in a way that affects other customers.

You may not use our services to:

4. Payment & Renewal

• Services are paid in advance for the billing cycle you choose. Your VPS is activated once payment is confirmed.
• Renewal invoices are issued before the due date through the client area and by email.
• Prices may change from time to time. Price changes do not apply to periods already paid for and will be announced before your next renewal.

5. Late Payment, Suspension & Termination

• If an invoice remains unpaid, the service is suspended 3 days after the due date.
• If the invoice is still unpaid, the service and all of its data are permanently deleted 7 days after suspension and cannot be recovered.
• We may suspend or terminate services without prior notice in the event of Prohibited Use. Such violations are not eligible for a refund.

6. Refunds

Payments are non-refundable once your VPS is active. Refunds are only given if we fail to deliver the service. Refunds are returned to the original payment method or as account credit.

7. Service Availability

We make our best effort to keep services running but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance where possible, except for emergency fixes.

8. Backups & Data

You are solely responsible for regularly backing up your own data. We are not liable for any data loss, including loss caused by misconfiguration, attacks, hardware failure, or service termination.

9. Limitation of Liability

To the extent permitted by law, we are not liable for indirect damages, lost profits, or data loss arising from the use of our services. Our total liability is limited to the fees you paid for the affected service during the most recent month.

10. Privacy

The handling of your personal data is governed by our Privacy Policy, which forms part of these Terms of Service.

11. Changes & Governing Law

We may update these terms from time to time. The date of the latest update is shown at the top of this page, and significant changes will be announced by email or through the client area. By continuing to use our services after changes take effect, you agree to the updated terms.

These terms are governed by the laws of the Republic of Indonesia. Any dispute will first be resolved amicably through good-faith discussion.

12. Contact Us

For questions about these Terms of Service or to report abuse of our services, contact us.

• Email: [email protected]
• Support ticket: client area